What is a cookie?

Cookies are small text files or pieces of information that are stored on your computer or mobile device when you visit our website. A cookie contains the name of the website and a value, which can be used for a variety of purposes.

“Session” cookies are held in memory and only exist during your visit to our website. “Persistent” cookies are stored on your device until they expire, and can therefore be used by our website on your subsequent visits. All persistent cookies have a “lifetime” which dictates how long the cookie will remain active on your device.

Our cookies do not contain any data that could be used to identify you personally.

What do we use cookies for?

We use cookies to make our website easier to use and to make the content you see more relevant. Cookies allow us to record important information about your visit and this helps us to make the website better for you, and for other visitors.

We also use cookies to create statistics that help us improve the structure and content of our website. We cannot identify you personally from this information.

Third party cookies

We use a number of systems that are provided by external suppliers. In some cases they may also set cookies on your device on our behalf when you visit our website.

Managing cookies

All modern web browsers allow you to control the use of cookies on your device. You are also able to delete existing cookies and other stored data on your device should you wish to do so.

Instructions for Google Chrome

Instructions for Firefox

Instructions for Internet Explorer

Instructions for Microsoft Edge

Cookies improve your experience on our website and we encourage you to leave them enabled.

Our cookies

Essential cookies

These are necessary for our website to work. If you choose to disable cookies for our website you will not be able to use many of the features.

Examples include:

  • Session cookies that remember your actions as you navigate our websites.
  • Security cookies that check the validity of your actions during your visit helping to keep our websites and services safe and secure.These cookies help us collect information about how you use our websites over time; the areas you visit, the time spent on our websites and issues and errors you may encounter. This information helps us to continually improve the information we provide and the performance of our websites and services.We use features and services provided by third parties that may set cookies on our behalf. Commonly such services are embedded on our web pages to provide functionality such as video players and social media sharing tools. These third party services may set their own cookies which we cannot control or access.

Advertising and marketing cookies

  • These cookies are used to measure advertising effectiveness and to deliver content that is relevant to your interests. They may be used to deliver behavioural/targeted advertising on other websites you visit or to highlight content and services we feel are of interest to you based on your activity on our websites and/or other websites within our advertising networks.
  • For example these services allow us to provide a personalised experience based on your previous visits or location, allow you to easily comment on our blog posts using your Facebook account, to engage with social tools or to conveniently prefill fields in our online forms.

Features and Services cookies

Analytics and Performance cookies

Privacy Statement

1. Who are we

Ventolines B.V. is located at WTC Almere 25th floor, P.J. Oudweg 4, 1314 CH Almere, the Netherlands, and together with its affiliates (hereafter: Ventolines or we or us) responsible for the processing of personal data as reflected in this privacy statement.

Contact details:
Ventolines B.V.
WTC Almere 25th floor, P.J. Oudweg 4, 1314 CH Almere The Netherlands

2. Whose personal data do we collect?

We collect personal data from:

Visitors or users of our website or our app
If you visit our website or use our app, we collect information related to the type of device, browser and how you use our website or app. This information helps us to improve our website or app, for your ease of use and to assist you as best as possible.

Business relations
We process personal data of persons who work for companies with whom we do business (1) to make offers for and/or to provide information about our services and other activities, (2) to sustain a business relationship, and (3) to conclude and maintain a contract.

3. For what purpose do we collect personal data?

We proces the information:

  • To properly execute the agreement or user terms that we have agreed with you;
  • To comply with a legal obligation
  • Based on a justified interest that is in line with or results from the indicated goals (why do we process personal data) we collect personal data after a careful assessment and balancing of interests
  • Based on your agreement

4. Which personal data do we collect?

In general our website can be visited and the app can be used without transferring your personal data to us.

We collect non-identifiable information about users of the website and the app, such as for example, date and time of access, the source from which you were linked directly to our website, the operating system that you use, the parts of the website or app that you visit, the pages of the website or the app that you have visited, information or the type of device that you use and the material that you send to or download from the website.

For business purposes we collect solely information that is needed, such as:

  • Name and contact details
  • Function
  • Information of the company that you work for or represent
  • Information to maintain a good business relationship with you
  • Information for events or meetings

5. Why do we collect your personal data?

We collect your personal data:

  • To be able to react to questions, suggestions, feedback, applications or requests if you have entered a form or left your details
  • To be able to provide information about our services and other activities, and to better adjust this to your wishes and demands
  • To approach you for offers, events and other information that might be of interest to you
  • To send you e-mails such as our newsletter, if you have signed up (opt-in)
  • To process your feedback or complaints or to react thereto in order to improve our services and means to be of better service to you

For business relations:

  • To record, maintain and comply with the agreement with you
  • To be able to communicate with you
    To maintain a good business relation with you in order to: 

    • Make you offers and/or provide you with information on our services and other activities
    • Approach you for commercial offers, newsletters and events that might be of interest to you, solely if you have applied therefor (opt-in)
  • To be able to send invoices
  • To determine your credit worthiness
  • To provide you and/or your colleagues access to a portal and to set up the account management (if applicable)
  • To report (for example to send the correct person the correct report)
  • To improve our services

6. How long do we save your personal data?

The retention period that we apply is dependent on the relevancy of the data for the maintenance of or recording of our relationship and the other purposes as mentioned before, applicable legal retention periods, possible claim risks or other obligations. The main principle is that we do not store your personal data any longer than necessary.

7. Other purposes and disclosures

We can use and disclose your personal data when we are of the opinion that this is necessary or appropriate: a) to comply with applicable law, possibly concerning laws that are applicable outside your country of residence, to react to requests of public or governmental authorities, possibly concerning authorities outside your country of residence, to cooperate with law enforcement authorities or other legal reasons; b) to enforce our conditions, and c) to protect our rights, privacy, safety or property and/or those of our affiliates, you or others.

We can also use, disclose, transfer your personal data to a third party in case of a reorganization, merger, sale, joint-venture, assignment, transfer or any other disposition of our company or part thereof or our assets (including in case of a bankruptcy or similar situation).

8. Access, correct or delete personal data

You have the right to access, correct or delete your personal data. In addition, you have the right to withdraw any permission for the processing by us of your personal data or to object against the processing of personal data by us, and you have the right to transfer your personal data.

This means that you can submit a request to transfer the personal data that we have stored on you in a computer file, to a third party as indicated by you. We will react to your request in conformity with applicable law. We will try to carry out your request as soon as reasonably possible.

We wish to inform you that we might have to retain certain information due to administrative reasons and/or to execute transactions prior to the date your request for removal or correction was submitted. In addition, there might be information remaining in our database and other records that will not be removed.

9. Sharing personal data with third parties

We use the platform MailChimp for our newsletter. By subscribing to our newsletter, you also accept the sharing of your personal data with MailChimp for this purpose. We can disclose your personal data to our shareholders or affiliates, participants in projects, financial advisors, administrators of participations and other advisors. In addition, we can disclose your personal data to other external service providers, such as the hosting company of the website, the processor of payments / invoices, and other service providers.

10. How do we secure personal data

We take the security of your data seriously and have taken reasonable organizational, technical and administrative measures to protect personal data within our organization. Unfortunately, no system for data transfer and -storage is completely safe. If you have reasons to believe that your data are not securely protected or you have indications of misuse, please contact us immediately.

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